To cancel a lesson, you should reach out directly to your tutor.
Tutors listed on OnlineTutorLy determine their own cancellation policies, which can extend to 48 hours before a scheduled lesson. You may find an individual tutor’s cancellation policy on their profile page.
To cancel your lesson, click on the tutoring job in question, or from your dashboard, click on ongoing lesson, under Booked tutor, click on view details, click on view history, change the lesson from hired to cancelled.
It is strongly suggested that before your lessons, you discuss directly with a tutor how cancellations will be handled, via OnlineTutorLy Messages. Please note that lesson cancellations are subject to the standard 9% service fee.
Please inquire directly to tutors about any cancellation and no-show policies before scheduling a lesson.