Lesson and Billing

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To cancel a lesson, you should reach out directly to your tutor. 

Tutors listed on OnlineTutorLy determine their own cancellation policies, which can extend to 48 hours before a scheduled lesson. You may find an individual tutor’s ca...

As a student, if you have any issue with your lessons or tutor, and want a refund - you can create a dispute against a lesson at any time. Before you create a dispute, please make sure you cancel the lesson first.

To cancel a lesson, from your dashboard, scroll down to se...

As a tutor, you may create a dispute against an ongoing and cancelled lesson. As a student, you may create a dispute against a cancelled lesson. To create a dispute, click on your name on the top right-hand side, click dispute, create dispute.